Frequently Asked Questions

When will my order arrive?

• Please allow up to 2-3 weeks for your order to arrive.

 Can we order more than one product?

• Yes you can order anything you want, there is no limit per

client.

I am an international customer and I am not sure how
much I'll be charged for a purchase.

• Live Lavish is proud to service our customers from all

over the world! All pricing on our site is in USD, the
conversion rate would depend on your issuing credit card
company being used on the transaction.

Do you refund shipping fees?

• Shipping fees are non-refundable.

How do I know my package has shipped and is on its
way?

• Once you place an order, you will receive an automatic

confirmation email. Once your order has been processed and
is leaving the warehouse, you will receive another automatic
email with shipping information.

I got my order, but an item is missing/defective/not what I
ordered. What do I do?

• Once you receive your order, thoroughly check your

delivered items immediately. If you believe an item is
missing/defective/not part of your order, you must contact
our customer care department within two days of
received and let us know.